Frequently Asked Questions

Caffeine

Which Moodvera teas are caffeine-free?

Two of our four blends are caffeine-free: Moon Calm and Rosé Glaze. Jasmine Flow and Blue Fog both contain caffeine.

Are your caffeine-free teas decaffeinated?

No. Moon Calm and Rosé Glaze are naturally caffeine-free — they contain no tea leaves at all, so there is nothing to remove. Moon Calm is made from rooibos, and Rosé Glaze is a herbal infusion of fig, almond and rose petals.

Does Jasmine Flow contain caffeine?

Yes. Jasmine Flow is an organic green tea, so it naturally contains caffeine — usually less than coffee or black tea, but enough to notice.

Does Blue Fog contain caffeine?

Yes. Blue Fog is an Earl Grey built on a black tea base, so it contains caffeine.

Which tea can I drink before bed?

Moon Calm is a naturally caffeine-free rooibos blend made for winding down in the evening. Rosé Glaze is also caffeine-free if you prefer something fruitier; please note that it contains almonds.

Choosing your tea

Which tea is best for the morning?

Jasmine Flow is an organic green tea scented with jasmine, with a light floral profile. It contains caffeine, so choose a caffeine-free blend if you are sensitive.

What is the difference between Blue Fog and Jasmine Flow?

Blue Fog is a black tea — an Earl Grey with bergamot and cornflower, deeper and warmer, suited to slow afternoons. Jasmine Flow is a green tea — lighter and floral, better for mornings. Both contain caffeine.

Which tea should I choose as a gift?

Moon Calm is a naturally caffeine-free option for someone who enjoys herbal flavours. Blue Fog is the most classic choice for a regular tea drinker. Rosé Glaze feels like a dessert-style treat, but it contains almonds, so please check the recipient's allergies before gifting.

Brewing

How do I brew Moon Calm?

Use freshly boiled water and steep for 3 to 6 minutes. If you prefer a stronger cup, add a little more tea before extending the steep.

How do I brew Rosé Glaze?

Use freshly boiled water and steep for 3 to 6 minutes to draw out the fruit and floral notes.

How do I brew Jasmine Flow?

Use water around 80°C and steep for 1 to 3 minutes. Water that is too hot or a steep that is too long can make green tea taste bitter.

How do I brew Blue Fog?

Use water around 95 to 100°C and steep for 3 to 5 minutes.

Can I steep the leaves more than once?

Yes. Our teas are loose leaf, and Jasmine Flow in particular holds up well to a second steep. Add about a minute to the steeping time for each round.

Storage

How should I store my tea?

Keep it in an airtight container, somewhere cool, dry and out of direct sunlight. Tea takes on nearby smells easily, so store it away from spices and coffee.

Shipping and orders

Where do you ship?

We currently ship within Canada only.

Do you ship to the United States?

Not at the moment. We are a Canada-based brand and currently deliver within Canada.

How much does shipping cost?

Standard shipping is $14.90 CAD for orders up to 2 kg and $21.90 CAD for orders from 2 to 30 kg. Standard shipping is free on orders of $100 CAD or more. Express shipping for orders up to 2 kg is $21.90 CAD. Available options are confirmed at checkout.

How long will my order take to arrive?

Orders are prepared within 1 to 3 business days. After processing, standard delivery is estimated at 3 to 9 business days and express delivery at 1 to 2 business days. Carrier delays can affect arrival times.

What if my order arrives damaged or incorrect?

Email us within 7 calendar days of delivery with your order number and clear photos of the item and packaging. Eligible damaged or incorrect items will be refunded or replaced.

What currency are your prices in?

All prices are listed in Canadian dollars (CAD).

About our teas

Are your teas loose leaf?

Yes, all four blends are loose leaf, available in 30g and 50g pouches.

Do any blends contain allergens?

Rosé Glaze contains almonds and may contain traces of other nuts. Review the ingredient and allergy information on each product page before ordering.

Can I drink Moon Calm during pregnancy or while taking medication?

Moon Calm contains chamomile and several herbs. Canadian public health guidance advises avoiding some herbal teas, including chamomile, during pregnancy. If you are pregnant, breastfeeding, taking medication or managing a health condition, ask a healthcare professional before drinking multi-herb blends. See the Public Health Agency of Canada pregnancy guide.